{"id":661,"date":"2026-04-28T19:44:16","date_gmt":"2026-04-28T19:44:16","guid":{"rendered":"https:\/\/gw.adampg777.com\/?p=661"},"modified":"2026-04-28T19:44:16","modified_gmt":"2026-04-28T19:44:16","slug":"comcast-drops-2-new-phone-plans-for-customers-with-a-catch","status":"publish","type":"post","link":"https:\/\/gw.adampg777.com\/?p=661","title":{"rendered":"Comcast drops 2 new phone plans for customers, with a catch"},"content":{"rendered":"

<\/p>\n

Comcast, which operates phone, cable TV, and internet services under its Xfinity brand, has unveiled two new phone plans as demand for its wireless services rises.\u00a0<\/p>\n

The company has recently seen an influx of new mobile customers as more Americans explore nontraditional wireless providers.<\/p>\n

In the first quarter of 2026, Comcast added 435,000 new wireless customers in the U.S. Its domestic wireless service revenue also spiked by 15% year over year, according to the company\u2019s latest earnings report.\u00a0<\/p>\n

As carriers such as Verizon, AT&T, and T-Mobile face elevated phone churn after implementing pricing and discount changes over the past year, consumers are turning to bundled wireless, internet and cable TV offers to save money.<\/p>\n

A survey from Optimum last year found that nearly half of Americans find it appealing to bundle mobile, internet, and\/or TV services from a single provider if offered at a great price. Also, about 70% of Americans are open to bundling their mobile services, and roughly one in four are likely to sign up for a bundled plan in 2026.<\/p>\n

During an earnings call on April 23, Comcast Co-CEO Michael Cavanagh said the company\u2019s converged offers are successfully attracting new wireless customers.\u00a0<\/p>\n

\u201cWireless is a central lever in our convergence strategy,\u201d said Cavanagh. \u201cIt increases engagement, reduces churn and strengthens customer lifetime value. Wireless accelerated meaningfully this quarter, even as the competitive environment remains intense.\u201d<\/p>\n

Comcast revamps phone plans as competition for customers intensifies\u00a0<\/strong><\/h2>\n

Comcast\u2019s competitors, AT&T, Verizon, and Spectrum, have recently been ramping up their bundled wireless and internet offers to hone in on this trend.\u00a0<\/p>\n

To keep customers from looking elsewhere for wireless service, Comcast\u2019s Xfinity Mobile has launched two new mobile plans that the company claims in a press release offer \u201cpremium features without the premium price, hidden fees or trade-offs.\u201d<\/p>\n

The cheapest of the two plans, Mobile Select, starts at $30 per month, per line. It offers unlimited talk and text, plus 50 GB of premium data.\u00a0<\/p>\n

Related: Comcast adds generous offer for customers after major loss<\/strong><\/p>\n

The plan also includes a Global Travel Pass, allowing customers to have wireless connection in over 215 international destinations. Customers also have access to high-definition streaming and speeds up to 1 Gig on Xfinity WiFi with WiFi PowerBoost.<\/p>\n

The second plan, Mobile Plus, starts at $45 per month, per line. Like Mobile Select, it contains unlimited talk and text, a Global Travel Pass, and WiFi PowerBoost. However, what makes this plan different is that it contains unlimited premium data, 4K streaming, and the ability to upgrade devices anytime, along with lifetime device protection.<\/p>\n

Comcast claims that with these two plans, customers can save up to 50% on their monthly bill compared to \u201cmajor wireless carriers.\u201d<\/p>\n

“We created these plans to give customers greater simplicity and flexibility,\u201d said Kohposh Kuda, senior vice president of consumer product marketing at Comcast\u2019s Xfinity, in the press release.<\/p>\n

\n

Comcast has launched two new phone plans, but there has been a major change in the fine print. <\/p>\n

Shutterstock<\/p>\n<\/figcaption><\/figure>\n

Comcast\u2019s new phone plans come with a twist<\/strong><\/h2>\n

While both new plans appear generous, there is a catch. They both replace Comcast\u2019s previous two mobile plans, which included multi-line discounts in which the price per line decreases as more lines are added to an account, according to a report from Fierce Network. These new plans now charge the same amount per line.\u00a0<\/p>\n

RTMNexus CEO Dominick Miserandino said in a statement to TheStreet that Comcast\u2019s removal of the multi-line discount for its mobile plans signals a major shift in its strategy.<\/p>\n

\u201cComcast is done \u2018buying\u2019 customers; now they\u2019re squeezing them for every cent,\u201d said Miserandino. \u201cKilling the multi-line discount is a cold pivot from a customer land grab to pure revenue extraction.\u201d\u00a0<\/p>\n

He said that Comcast is likely betting that its \u201cXfinity ecosystem is sticky enough\u201d that families will only grumble about the change but stay for the convenience.\u00a0<\/p>\n

More Telecom News:<\/strong><\/p>\n

    \n
  • T-Mobile drops 2 new phone plans to stop customers from fleeing<\/strong><\/li>\n
  • Verizon CEO shifts gears after 2.25 million customers depart<\/strong><\/li>\n
  • AT&T closes billion-dollar acquisition to win back customers<\/strong><\/li>\n<\/ul>\n

    \u201cIt\u2019s a bold move that assumes their brand is a fortress, but in 2026, loyalty evaporates the second a cheaper \u2018plug-and-play\u2019 option shows up,\u201d he added.\u00a0<\/p>\n

    To lessen the blow of this change, Comcast is offering customers a free line for a year if they sign up for Mobile Select. Also, if customers want to upgrade to Mobile Plus, it\u2019s only $15 per month for a year. Only new customers and existing Xfinity customers who don\u2019t have a wireless line are eligible for this discount.\u00a0<\/p>\n

    The move from Comcast comes as its Xfinity Mobile service falls behind competitors in consumer satisfaction ratings, according to a recent J.D. Power survey.<\/p>\n

    How Comcast compares to rivals in consumer satisfaction:<\/strong><\/h3>\n
      \n
    • Consumer satisfaction with postpaid plans from mobile virtual network operators (MVNOs) averages<\/strong>at a score of 641 <\/strong>(on a 1,000-point scale).<\/li>\n
    • Consumer Cellular takes the top spot <\/strong>with a score of 726<\/strong>, followed by Google Fi Wireless at 671.<\/strong><\/li>\n
    • Spectrum Mobile places third <\/strong>with a 623<\/strong> score.<\/li>\n
    • Boost Mobile takes fourth place<\/strong> with a score of 612<\/strong>, and Xfinity Mobile trails behind<\/strong> at 582<\/strong>.
      \nSource: J.D. Power\n<\/li>\n<\/ul>\n

      In a press release, Carl Lepper, senior director of technology, media and telecom at J.D. Power, said that \u201cvalue is the most important driver\u201d of the overall customer experience, \u201cfollowed closely by service quality.\u201d<\/p>\n

      \u201cTrue loyalty comes from how easy it is for customers to work with a carrier once they\u2019re in the system, especially when it comes to resolving issues, managing bills and getting answers quickly,\u201d said Lepper.\u00a0<\/p>\n

      He said that when wireless companies make these experiences seamless for customers, it results \u201cin low churn and high satisfaction.\u201d<\/p>\n

      Related: T-Mobile customers set to receive a significant network upgrade<\/strong><\/p>\n

      #Comcast #drops #phone #plans #customers #catch<\/p>\n","protected":false},"excerpt":{"rendered":"

      Comcast, which operates phone, cable TV, and internet services under its Xfinity brand, has unveiled two new phone plans as demand for its wireless services rises.\u00a0 The company has recently… <\/p>\n","protected":false},"author":1,"featured_media":662,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[246],"tags":[651,646,650,647,648,649],"class_list":["post-661","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-popular","tag-catch","tag-comcast","tag-customers","tag-drops","tag-phone","tag-plans"],"_links":{"self":[{"href":"https:\/\/gw.adampg777.com\/index.php?rest_route=\/wp\/v2\/posts\/661","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gw.adampg777.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gw.adampg777.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gw.adampg777.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gw.adampg777.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=661"}],"version-history":[{"count":0,"href":"https:\/\/gw.adampg777.com\/index.php?rest_route=\/wp\/v2\/posts\/661\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gw.adampg777.com\/index.php?rest_route=\/wp\/v2\/media\/662"}],"wp:attachment":[{"href":"https:\/\/gw.adampg777.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=661"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gw.adampg777.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=661"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gw.adampg777.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=661"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}